Everything you need, before you go.
Clear answers about booking, vouchers, changes and the day of your visit. Tour-specific rules are always shown on the experience page and in the voucher sent after purchase.
How can we help?
Go straight to the information you need.
Before booking
No. You can book as a guest. Checkout only asks for the details needed to issue tickets and send your confirmation.
They are shown on each experience page together with inclusions, meeting-point details and useful information for your visit.
Available dates, participant selection and the total are shown in the booking form before you continue to payment.
After booking
They are sent to the email used during checkout. Check your spam folder too, and keep the voucher available on your phone for the visit.
Contact the team with your booking reference. We will check availability, conditions and any price difference before confirming a change.
The applicable conditions are those attached to your booking. The team can verify them with you, and nothing is cancelled without your explicit confirmation.
Check your spam folder first. If it is not there, use Booking support or contact us with your email and booking reference.
On the day
It is shown on the tour page and in your voucher. Follow the voucher instructions, which contain the final departure details.
Follow the time and instructions in your voucher. Arriving early gives the group time to meet and complete any entrance checks.
Your voucher contains the specific instructions. Where stated, look for the Doooing representative holding a blue flag at the meeting point.
Talk to a member of the Doooing team
To help us find your booking quickly, include the booking reference and the email used during checkout.
Support hours: Monday–Saturday 07:00–20:00; Sunday 08:00–18:00