Frequently Asked Questions (FAQ)
What languages are your tours offered in?
Our tours are available in multiple languages. Please check each tour’s description for available options.
Can I customize my experience?
Yes! We offer options to tailor your tour. Contact us to discuss your preferences.
When will I receive my confirmation?
You will receive your booking confirmation via email immediately after payment.
Is my online payment secure?
Yes. All transactions are processed through secure payment gateways to ensure your information is protected.
I need to amend my booking. What should I do?
Please contact us as soon as possible with your booking details. We will assist you if you are still within the cancellation policy window.
What is your cancellation policy?
Cancellation policies vary by tour. Please check the specific tour terms before booking.
What types of tours and experiences do you offer?
We offer guided tours, dedicated entrance tickets, access to different sites, audio-guided experiences, and private/customizable tours.
Can I really skip the line?
Yes! Many of our tours include skip-the-line access to help you save time.
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I can’t find what I’m looking for. What should I do?
Contact us directly, and we will help you find the perfect experience.
How do I find the meeting point?
Meeting point details are provided in your confirmation email, including maps and instructions. You can also contact us if you need additional guidance.
Do I need to print my booking confirmation?
No. Digital confirmations on your phone are accepted.
Do I need to bring ID?
For some activities, yes. In other cases, a copy or photo of ID is acceptable. Contact us if you are unsure. For Vatican, Colosseum, and Castel Sant’Angelo tours, ID is required.
Can I bring a backpack?
Depending on the size, usually small backpacks are allowed. Contact us for specific size restrictions.
It’s raining. Will my tour go ahead?
Tours usually continue in light rain. In case of extreme weather, we will notify you of any changes.
I’m running late. What should I do?
Contact us immediately. We will advise you on the best way to join the tour.
Can you help me plan my trip?
Absolutely! Contact us for personalized recommendations and itineraries.
Why should I book with Doooing?
We provide authentic, well-guided experiences with local experts, skip-the-line access, and excellent customer support to make your visit unforgettable.